Customer support

Customer support

Thanks to the extensive knowledge of many services and technologies, we can offer the client a wide range of services. Our maintenance staff develops applications, taking into account all the innovations and keeping up with technological trends.

We offer collaboration models that meet your expectations. Typically, the proposal includes a fixed monthly fee for maintenance and / or problem management under the agreed SLA, often including the time required to develop new functionality or perform other maintenance tasks not included in the base offer (usually up to 5 days).

We offer support services based on a variety of accessibility models, including the most commonly chosen 8/5 option. If necessary, our specialists can help you around the clock and without weekends. Based on the criticality assessment of the supported software product, we provide support at the gold, silver or bronze levels.

Leave a request for technical support